Non-System Disk or Disk Error Message

- If the monitor and computer have power and the Non-System Disk or Disk Error message appears on the screen, check the drives.
- Remove any disks that are in drives, such as CD-ROM, DVD-ROM, and USB drives.
- Restart the computer.
Operating System Won't Start
- If the computer and monitor have power, restart Windowsusing the original disc.
- If it starts from the disc, the problem is probably related to the hard disk drive.
- Read your instruction manual about reformatting a hard drive. You may have to buy a new one.
Existing Software Program Stops Working
- Go to the Start menu.
- Select Control Panel.
- Choose Add/Remove Programs.
- Remove the software program.
- Reinstall the software program.
- If the computer stalls or crashes, check with the company for any known problems or updates to the software.

No Picture on the Monitor
- Confirm the computer is turned on.
- Make sure the monitor cable is connected to both the monitor and the computer case.
- Check the power cable from the monitor to the wall outlet or surge protector.
- Confirm that the wall outlet or surge protector outlet has power to it.
- Check the brightness controls, located on your computer monitor, and make sure it is at the correct position so the screen does not display dark.
If you have a computer problem that you don't know how to solve, use the Internet to search for possibly solutions. There are many other users that may have experienced the same issue as you. This is especially true for error messages with number codes. You can always search to learn more about each message.